Our 100% Happiness Guarantee
Before filming begins on any project, we work closely with you to determine what you want to achieve with the finished video,
and the kind of style and content you are looking for. When the first draft of the edit is presented to you, your interpretation of
how that looks may differ slightly from what you originally envisaged.
In those circumstances, we will happily discuss changes that can be made, and re-draft the edit using the footage already filmed.
We will continue to make small additional changes until you are 100% happy with the finished video.
This guarantee is offered to give you peace of mind that the finished product will meet your expectations when you commission
us to produce a video. If, after production and editing, you decide you would like a video that is significantly different to
our original agreed brief, we reserve the right to charge additional fees.
Pride in our work and Customer satisfaction are the two most important values that we work by at Set the Scene Media, and we will
always do our utmost to ensure your experience with us is one that will be both enjoyable, and rewarding, for everyone involved.